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Local Small Business Coach | Helping Local Small Business Owners have 6 Figure Incomes | handyman, cleaners, landscapers, painters, tradesman, brick and mortar, dog groomers, franchisees, pool cleaners, etc


Do You Own or Operate a Local Small Business?

Want to Earn $100,000 in Take Home Pay?

Do You Want to Earn a 6 Figure Income but you are already working 60, 70 hours a week and still struggle to grow your small business? Local Small Business Owners are some of the hardest working people I know! Busting your butt each day to serve your communities. Well, this show is for you. My mission is to help you earn an awesome income!

Each week we discuss how you can increase your profits, boost your sales, improve your processes & develop stronger teams. Each episode will provide an action tip you can take to help you level up your business and bring in more income.

Why struggle alone? I'm here to help

Jul 3, 2017

 

EPISODE 108 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Stop Assuming to Know What Your Customers Want 

In Today's Episode We Cover 3 Topics: TIP:  Stop Assuming to Know What Your Customers Want | RANT:  Positive Service at a Dentist  |  Q&A:  Should You Wear a Uniform?

 

Here is what we discuss in today's episode:

Your Questions Answered: We discuss Roger's question on if he should have a uniform or logo'd shirts for his landscaping business. So we dive into the reasons that having a uniform will be good for not only Roger's business, but yours as well. 

Tammy's Rant: Today is a different type of rant. My rant today is about an awesome experience I have at a dental office that was under staffed and handled a variety of issues really well. 

Today's Business Tip:  Finally, our tip is on making sure that you are not just providing what you think your customer needs but you should be providing what they want. How sometimes what they need doesn't line up. You must take them on a journey to help them understand why they need them.  Remember, help them understand the benefits vs the features. Solve a pain point. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

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