Jan 25, 2017
Episode 54 – The Local Small Business Coach Podcast
Today’s Topic: Is the Customer Always Right?
Maybe not, but they aren’t wrong as often as you might think!
In today’s episode: We discuss how we get defensive whenever a customer complains about something. Too often we assume they are lying or trying to get something for free. What would happen if you were problem solving vs being defensive?
For the Full Show Notes Visit: Episode 54 - Local Small Business Coach Podcast
Podcast Website: LocalSmallBusinessCoach.com
Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com
Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com
Starting a Local Small Business Website: StartALocalSmallBusiness.com
WHO THIS PODCAST IS FOR:
local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams