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Local Small Business Coach | Helping Local Small Business Owners have 6 Figure Incomes | handyman, cleaners, landscapers, painters, tradesman, brick and mortar, dog groomers, franchisees, pool cleaners, etc


Do You Own or Operate a Local Small Business?

Want to Earn $100,000 in Take Home Pay?

Do You Want to Earn a 6 Figure Income but you are already working 60, 70 hours a week and still struggle to grow your small business? Local Small Business Owners are some of the hardest working people I know! Busting your butt each day to serve your communities. Well, this show is for you. My mission is to help you earn an awesome income!

Each week we discuss how you can increase your profits, boost your sales, improve your processes & develop stronger teams. Each episode will provide an action tip you can take to help you level up your business and bring in more income.

Why struggle alone? I'm here to help

Sep 17, 2018

EPISODE 215 of The Local Small Business Coach Podcast

 

Increase Your Sales by Increasing Your Customer Frequency

 

In today’s episode: It is typically easier to get customers to be repeat customers vs trying to create new customers out of thin air. In part 2 or our 3 part series, we will dive in and take a closer look at the various ways you can improve your customer frequency.

Businesses that have good growth and constant income have a great customer frequency. Even businesses that have a "once and done" can do this! We will discuss how.

Here are a few of the areas we will take a deeper dive into:

  • Creating Customer Frequency via Other Business Owners
  • Networking
  • The Role Customer Service & Quality Play in How Often Folks Come Back
  • Making Your Customers Feel Special
  • Creating a Need for them to Come Return
  • Creating an “Experience”
  • Bounce Back Coupons
  • Frequency / Loyalty Cards
  • Staying in Contact with Past Clients Via Emails/Newsletter
  • Referral Programs
  • Using Family Nights
  • Identifying Poor Service, Communication or other Processes that Are Causing a Lack of Repeat Business

 

So, if you are looking to increase your sales let's hop in and use your existing customers/clients to grow your business!

 

QUOTE OF THE WEEK: “It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have the chance to forget you” – Patricia Fripp

 

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The Local Small Business Coach Podcast is for Local Small Business Owners who are tired of living job to job and want to get to $100,000 in personal income. Each episode we discuss how to increase your profits, boost your sales, improve your processes and develop stronger teams.

 

 

HELPFUL LINKS

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams