Feb 3, 2020
Understanding the Customer Experience in Your Small Business
One of the most important things you can do in your business is to view it through the eyes of your customer or client. Let’s face it, we are way to close emotionally and will often make excuses for what we see. Today I want to challenge you to take off your business owner hat and “walk” your business through your customer's eyes. What do they see? More importantly, what do they feel?
The Local Small Business Coach Podcast is for Local Small Business Owners who are tired of living job to job and want to get to $100,000 in personal income. Each episode we discuss how to increase your profits, boost your sales, improve your processes and develop stronger teams.
By the way, don’t forget to check out the - Know Your Business Numbers Course
WHO THIS PODCAST IS FOR:
local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams